FAQs
We're pleased to answer any questions you may have before, during and after your purchase. Feel free to contact us. For your convenience, here are some of the most common questions we receive.
1. What are your accepted Payment Methods?
We accept American Express, Apple Pay, MasterCard, PayPal & Visa.
Paypal appears as the first option at check out. However, customers may pay via Amex, Apple Pay, MasterCard and Visa as the last step of the check out process.
2. What do you charge for shipping?
We offer free standard mail shipping for our greeting cards, but also provide upgraded shipping options at checkout.
Canadian orders are shipping from Vaughan, Ontario.
Upgraded Canadian Shipping
Full tracked/Registered Mail - $ 8.95
Expedited Package - $12.95
USA orders are shipped from Niagara Falls, New York.
Upgraded United States Shipping
USPS First-Class Mail - $4.95
USPS Priority Mail - $10.95
European Union & United Kingdom
$4.25 for EU and UK shipping for greeting cards.
$9.25 for EU and UK shipping for tees and totes.
3. How long will it take to receive my order?
Majority of orders will be processed within 1-3 business days. Once prepared, your item will be dispatched. Please see the following ETA for standard shipping:
Canada: 1 and a half weeks.
United States: 1-2 weeks
International: 1-3 weeks.
All times are approximate, we cannot guarantee delivery dates.
4. I received my order, it wasn't quite the right size. Do you accept returns or exchanges?
Yes, we accept returns & exchanges if your order meets specific conditions as outlined in our return and refund policy. Please review our return and refund policy for more information.
We ship via standard letter mail for single card orders. The average ETA are as follows:
Canada: 4-8 business days.
United States: 5-9 business days.
International: 8-16 business days.
If your order has taken longer than the expected ETA, please contact us at your earliest convenience and we will follow up on your order.
6. Do you accept custom orders?
At this time we are not accepting custom orders.
7. Do you offer wholesale orders?
At this time we are not accepting wholesale orders.